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- patient calls in...
-
- speaks to rep...
-
- creates patient, auto-validates insurance...
-
- redirect to chart single.
-
- > confirm mailing address... // TODO: Bring to header.
-
- > CELL PHONE: **iPhone/Android.
-
- *Explain why we have to do video.*
-
- Great! Are you calling from the iPhone right now?
-
- (Yes. or No.)
-
- Okay - I'm calling you now on FaceTime.
-
- --works--
-
- Ah hello, there you are! Ok great, one moment and let me connect you with the doctor.
-
- *****************
- is_patient_on_video_right_now
- patient_on_video_right_now_with_pro_id //TODO: Display on patient header, Managed by pro
- patient_video_with_pro_started_at
- patient_on_video_as_of
- patient_on_video_platform_type // FaceTime, GoogleDuo, Stag
- *****************
- ((((( Call a doctor who shows as available. )))))
- -------------------------------------------------
-
- ..."(Shows up on call center rep screen)
-
- NATALIE SMITH MD CLICKED NEXT PATIENT AND IS WAITING TO BE CONFERENCED IN!
- call her in at: <facetime contact number or email>
-
- "
-
- -------------------------------------------------
- Doctor is now on the conference call.
- Okay awesome. I'm leaving.
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