patient calls in... speaks to rep... creates patient, auto-validates insurance... redirect to chart single. > confirm mailing address... // TODO: Bring to header. > CELL PHONE: **iPhone/Android. *Explain why we have to do video.* Great! Are you calling from the iPhone right now? (Yes. or No.) Okay - I'm calling you now on FaceTime. --works-- Ah hello, there you are! Ok great, one moment and let me connect you with the doctor. ***************** is_patient_on_video_right_now patient_on_video_right_now_with_pro_id //TODO: Display on patient header, Managed by pro patient_video_with_pro_started_at patient_on_video_as_of patient_on_video_platform_type // FaceTime, GoogleDuo, Stag ***************** ((((( Call a doctor who shows as available. ))))) ------------------------------------------------- ..."(Shows up on call center rep screen) NATALIE SMITH MD CLICKED NEXT PATIENT AND IS WAITING TO BE CONFERENCED IN! call her in at: " ------------------------------------------------- Doctor is now on the conference call. Okay awesome. I'm leaving.